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Terms and Conditions

By paying a fee you agree to our terms and conditions.

Enrolment

Please use the enrolment form provided on our website:

https://siegerisdance.com/free-trial-class/

Complete one form per child you are applying for.

Complete in full your contact details, and your child’s details.

Kindly list each individual class that you wish your child to attend.

* Please note that a student / parent cannot act on behalf of another student / parent.

Free Trial Class

SD welcomes all new pupils to the school by offering a free trial class.

Trial classes can be scheduled anytime during the term where space allows, apart from watching week.

Fees will be due after the trial if you wish to continue, we will issue an invoice for the current term and a subscription upon receiving advice of continuation.

If you start part way through a term the payment will be due only for the weeks after the trial and this will be calculated for you and due in full before the next class.

* Please note that as a new customer you have 7 days to withdraw from your advice of continuation. If your cancellation reaches us after that period, we need to charge you for two sessions per class.

Class Placements

We are not always able to guarantee a space in your preferred / a particular class as some classes are busier than others and have a waiting list.

Class placements follow a first come, first serve policy.

Moving Up a Level in the Upcoming Term

If your child is due to move up, we will inform you via email ONLY around half term of the current term.

If needed we will give you an overview of the grade’s available time slots and ask you to reply with your preferred class and an alternative one.

We are not always able to guarantee a space for your child in your preferred class.

Class placements follow a first come, first serve policy.

* Please note that a student / parent cannot act on behalf of another student / parent.

Cancellation

If you do not wish to renew for the next term, please give six weeks / half a terms notice by email only to info@siegerisdance.com during the half term break of the current term.

Cancellations received after half term may not be processed and you will be charged for the upcoming term.

* Please note that a student / parent cannot act on behalf of another student / parent.

Term Fees

Term fees are to be paid in advance per term to secure your place, please note some classes have waiting lists.

Term fees will be automatically renewed four weeks before the end of the current term.

You will receive a notification two weeks prior to the renewal by email.

Term fees are not refundable, cannot be carried forward, and are not transferable from one child to another whether in the same family or not.

Term fees are subject to change at the beginning of the calendar year.

Term fees can only be paid directly via the link provided on your invoice and by entering your debit/credit card details you set up a direct debit.

* Please do not hesitate to contact the office via email to info@siegerisdance.com if you have any queries regarding the fee and/or payment.

Discounts

If you have two children at the school you will receive 10% discount on the younger child’s term / workshop / summer school fees.

If you have twins at the school you will receive 10% discount on your full fees.

Late Fees

As payments are to be made in advance SD reserves the right to add a late fee to the outstanding payment on the first day of the current term.

Please see a list below:

Current Term Late Fee

1 to 2 dance classes: £5 late fee

3 to 4 dance classes: £10 late fee

5 + dance classes: £15 late fee

End of Term Late Fee

A 10% late fee will be added if the payment has not been made 7 days after the current term has finished as it is for services received.

* Please do not hesitate to contact the office via email to info@siegerisdance.com if you have any queries regarding the late fee and/or payment.

RAD Ballet Exams / ISTD Tap & Modern Exams

Exam fees must be paid in advance and are non-refundable.

Payments can only be made through the payment link provided on your invoice.

If you miss the payment before the due date your child will not be able to take part in the exam.

If you do not wish for your child to attend the exam, please inform us via email to Lottie@siegerisdance.com as soon as possible.

Any pupil who cannot take the exam due to illness will require a doctor’s letter in order to obtain a refund of the exam fee only.

* Please do not hesitate to contact the office via email to Lottie@siegerisdance.com if you have any queries regarding the matter.

Show Fees

Show fees are to be paid in advance and are non-refundable.

Payments can only be made through the payment link provided on your invoice.

If you miss the payment before the due date your child will not be able to participate in the show.

* Please do not hesitate to contact the office via email to Lottie@siegerisdance.com if you have any queries regarding the matter.

Missed Classes

We regret to inform you that classes missed for whatever reason will not be refundable under any circumstances, however make up classes are available.

Students will be able to make up any missed classes during the current term.

This depends on available space in a similar class. Pupils cannot do a makeup class in a full class.

* Please notify the office via email to info@siegerisdance.com and we can book a makeup class for you.

Cancelled Classes

In case of individual sessions being cancelled, SD will issue a credit note for the required fee if the session cannot be made up elsewhere.

Where this occurs we will endeavour to notify pupils either by email, text message or phone call.

*Please note that we will not refund / credit classes being cancelled to circumstances beyond our control (i.e. fire, severe weather, sudden venue closures, etc.).

* Please do not hesitate to contact the office via email to info@siegerisdance.com if you have any queries regarding the matter.

Timetable

Siegeris Dance reserves the right to alter the timetable at any given time and without notice.

Please see the link to our timetable below:

https://siegerisdance.com/dance-classes/

Liability

All teachers are fully qualified, DBS checked and insured.

However, due to the nature of teaching dance sometimes it is necessary to correct dance positions physically to coincide with verbal instruction. This is always conducted with the utmost care and professionalism and only with the child’s permission.

Neither the school (SD) nor the halls will be liable for the loss or damage of any property belonging to the pupils.

We do not accept responsibility for loss or expense due to circumstances beyond our control including, transport, fire, weather and other such actions.

Parent Responsibilities

Please make sure all contact details are up to date and provide several contact numbers in the unlikely case of an emergency.

Parents and guardians of children under the age of five are requested to remain on the premises (i.e. in the corridor or in the room) in case they are needed during class. Otherwise, please let the teacher know you will be stepping out and be reachable.

Please notify the office by email to info@siegerisdance.com as well as the teacher at the start of the class if someone else will be collecting your child.

Kindly inform us about any medical conditions( i.e. any learning difficulties, nut allergy sufferer, epileptic, asthma, diabetic, etc. and/ or any other conditions)that may need special attention.

If a student is required to take medication whilst participating in SD dance activities, parents/carers should take full responsibility and ensure teaching staff are properly informed.

Please make the teacher aware of unusual circumstances that may affect the student’s wellbeing (i.e. injury, death of a family member, divorce or any other situation without meaning to be intrusive).

Kindly make sure student attends class with the uniform specified and not variations or deviations or like for like models.

All items are to be named.

Items of uniform to be clean, good condition and of the correct size especially footwear. Items of footwear are not permitted to be worn outside of the dance studio and alternative footwear should be worn to and from class.

Hair is to be of an appropriate style for the class to be taken. Hair should be brushed secured off the face and neck, out of the eyes thus not causing distraction to dancer.

Please ensure the student has been to the toilet (needed or not) to avoid accidents and disruption of the class for the other dancers in attendance.

Kindly  ensure that all children are collected on time at the end of their class/es by a parent or carer.

If you are going to be late the child will remain in the studio with the teacher until you arrive.

In case of a drop-off and/or pick-up emergency, please call 07730536499.

Kindly inform the office via email to info@siegerisdance.com if relatives are visiting and wish to watch the lesson (15 minutes).

Students

Children develop at differing rates and therefore teachers will inform parents when it is time for their child to move up to the next class.

For some children, taking exams is not beneficial and parents will again be informed by the teacher when and if their child is being considered for entry.

* Please note that the age groups displayed on our timetable are a guideline provided by the RAD.

Trainee RAD Teachers

Occasionally trainee teachers from RAD Faculty of Education Programmes assist and/or observe classes.

Code of Conduct

Failure to observe our Code of Conduct (https://siegerisdance.com/code-of-conduct/) may result in a student being asked to leave. SD reserves the right to refuse any student prior to or after enrolment.

No refund will be given if the Code of Conduct has been invoked.

Data Protection Regulations

SD will not disclose your information to third parties except where the law allows or requires, or where you have given your permission to do so.

Our clients details are being stored with google drive, memberbeister.com stripe.com, mailchimp.com and Siegeris Dance Portal only.

Membermeister.com Siegeris Dance Portal, www.stripe.com, mailchimp.com have been in full compliance with the new GDPR from May, 25th 2018.

membermeister.com: Full name of customer/pupil, contact details, DOB, medical notes,

mailchimp.com: Full name of customer/pupil, email address,

Siegeris Dance Portal: Full name of customer/student, contact details, DOB, medical notes,

stripe.com: card details, contact details.

If you no longer wish to continue to be a customer at Siegeris Dance and hand in your half terms notice, we will archive your details in case you wish to return in the future.

If you wish for your details to be fully deleted, please notify us via email ONLY to info@siegerisdance.com.

Miscellaneous  

If you wish to speak to someone in person you can call us Mon to Fri from 9:30am to 4:30pm on 020 3015 8467.

Medical

The teachers will administer any immediate and/or necessary first aid treatment.

Photography and Film for Publicity

Photography and/or film may be made during class/performance by teachers/members of staff only.

Photographs and/or film for publicity are to be found on instagram and facebook, siegerisdance.com, posters and/or flyers only.

No names will be used in conjunction with the pictures / films taken and used.

Photography and Film on Parents Day

Due to child protection photography and/or film is not allowed to be made during class by parents or the teacher/assistant on Parents Day.

Our teachers/assistants will schedule in 5 minutes at the end of class for parents to take a photo of their child(ren) with the teacher and/or assistant only.

* Please do not hesitate to contact the office via email to Lottie@siegerisdance.com if have any queries regarding the matter.

Child Protection (https://siegerisdance.com/child-protection-safeguarding-policy/)

Jennifer Siegeris is the Designated Safety Officer (jennifer@siegerisdance.com).

Siegeris Dance has a zero tolerance on all bullying / abusive behaviour including social media and trolling.

As soon as we are (made) aware of an incident we will do everything in our power to protect our pupils and other children involved.

By signing our terms and conditions you agree:

  • Not to post any content or take any action on the internet/social media/etc that infringes or violates someone else’s rights or otherwise violates the law.
  • Not to post any obscene, and/or abusive, offensive, discriminatory or racist material, comment and/or topic.
  • Not to threaten anyone.
  • Be respectful. One may not always agree, but disagreement is no excuse for poor manners. SD will not allow personal attacks. A community where people feel uncomfortable or threatened is not a productive one.

Members of Staff/Volunteer Protection

Siegeris Dance has a zero tolerance on all bullying / abusive behaviour including social media and trolling. As soon as we are (made) aware of an incident we will do everything in our power to protect our teachers / members of staff / volunteers / etc involved.

By signing our terms and conditions you agree:

  • Not to post any content or take any action on the internet/social media/etc that infringes or violates someone else’s rights or otherwise violates the law.
  • Not to post any obscene, and/or abusive, offensive, discriminatory or racist material, comment and/or topic.
  • Not to threaten anyone.
  • Be respectful. One may not always agree, but disagreement is no excuse for poor manners. SD will not allow personal attacks. A community where people feel uncomfortable or threatened is not a productive one.

Marketing

Every “active” customer will receive relevant notifications through MailChimp and our office’s email addresses.

SD reserves the right to change these terms and conditions at any time for the benefit of the business, staff or participants.

Yours sincerely,

Mrs Jennifer & The Siegeris Dance Team